FindMyFlow Cookie Policy
Effective date: 1 November 2024
Overview
Put simply, a cookie is a very small text file placed on your hard drive when you visit a website. Cookies are stored on your device so that next time you visit that website, the same settings or preferences can be applied. Think of a cookie like a user identification card.
Cookies don't typically contain any personally identifiable information, but personal information that we store about you may be linked to the information obtained from cookies.
For more information about cookies, visit https://ico.org.uk/for-the-public/online/cookies/.
You can choose to accept or decline cookies. See “How you can control cookies” below. Please be aware that declining cookies may prevent you from taking full advantage of the FindMyFlow website and platform.
Changes to this policy
FindMyFlow may change this Cookie Policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. We will update the ‘effective date’ at the top of the page whenever changes are made.
Cookies that we use
We use cookies for the following purposes:
- 🔹Authentication – to identify you when you visit our website and as you navigate our website.
- 🔹Status – to help us to determine if you are logged into our services.
- 🔹Security – as a security measure to protect user accounts, including preventing fraudulent use of login credentials.
- 🔹Analytics – to gather anonymised statistics on feature usage, to help us prioritise improvements to the service.
See below for a list of Cookies and Tracking Technologies we use. Any service that stores Cookies or collects data is listed. Click on a Service Provider to see their Privacy Policy page.
Top tip: You can always use free cookie scanner tools like CookieServe to verify the cookies in use on our (or any other) website - just paste in the URL.
Cookie Category and Description | Services |
Essential cookies These are strictly necessary cookies required for our website and platform to function - such as enabling login functions, and remembering your preferences on the site. | User Identification (cookies ensure that you remain signed in and have seamless access to the content you require). Security Measures (these help safeguard your account, deterring unauthorised access and potential threats). User Preferences (to remember your Accessibility Settings) |
Data Processing These cookies are used to capture form data, and improve the overall experience of filling out forms. (e.g., autofilling form data, saving form data in your browser so it’s not all lost if the page refreshes.) | MailerLite (for processing support and contact emails if you contact us for help and support). Google GSuite (for processing direct emails that you send us and our replies to you). |
Research, performance, and analytics These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customise our Websites for you. | Google Analytics (usage analytics to measure page views, conversions etc). Google Tag Manager (usage analytics to measure page views, conversions etc). Hotjar (for user feedback). ProductFruits (usage analytics to measure page views, behaviour etc). |
Cookies used by our service providers
Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
We use Google Analytics to analyse the use of the FindMyFlow Website and Platforms. Google Analytics gathers information about service use by means of cookies. The information gathered is used to create reports about the use of FindMyFlow Website and Platforms. None of this data is shared and we do not use this data for marketing or advertising purposes.
Anonymised, aggregated Google Analytics data on FindMyFlow page views is retained for 28 months and then deleted.
© 2024 Arcola Ltd trading as FindMyFlow. All rights reserved.